What is your return policy?
All sales of vintage and second hand items are final.
New items can be returned, in original condition, for in-store credit within 30 days of purchase with proof of receipt.
If you have any problem with your order, please contact us by email at [email protected], so we can help expedite the transaction.
What is the return process?
To arrange a return, please email us at [email protected]
Will I be charged for shipping on my return?
You will need to send your parcel back to our return address at your own cost.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service.
How long does a return or exchange take to process?
Refunds can take between 10-15 days from receipt of the returned goods. Shipping and handling costs is non- refundable and solely the responsibility of the buyer.
When will I receive my store credit?
All successfully return will receive a store credit for use on future purchases. You will receive an email notification when your return has been processed.
We are unable to issue a store credit without actual receipt of the Goods or proof of received return delivery.